• QWhat do I need to provide to set it up?

  We simply need your driver’s licence, Visa or MasterCard, debit or credit card and your contact details.

• QWhat is the initial payment?

  Your first payment is 20% of the purchase price plus a $2.50 processing fee. If the purchase amount is more than $1,000 a once-off establishment fee of $12 also applies. The remaining costs are spread across smaller payments.

• QAre there any ongoing costs?

  No customer fees are applicable on payment plans of 2 months. A processing fee per payment of up to $3.95 is applicable on all plans of 3 months or longer, where payment is made by card. An establishment fee of up to $75 applies to all approved Open Plus Plans. This fee varies at each merchant, ask your participating merchant for full details.

• QHow will you communicate with me?

  Within an hour of taking out an Openpay Plan, you will receive an email which confirms your payment schedule and plan details. At any time, you can call the Openpay head office on 03 9009 7256 to make any changes to your plan.

• QDo you perform a credit check?

  If your purchase amount is more than $1,000 an instantaneous credit check is performed that will give you an immediate response.

• QHow flexible are the payment terms?

  You are in control and can select your payment plan preferences including:

  • Frequency: weekly or fortnightly repayments
  • Duration: 3 or 6 months (for purchase amounts less than $1,000)
  • Duration: 3, 6 or 9 months (for purchase amounts of $1,000 or more)
  • Start date: you can choose the date you would like to start the repayments within a 30 day period

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